Archives: Replies

Hello,

The only option is to leave calendar_url blank so the clicks on events would redirect to single event pages. You also can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

Please send us FTP access to your site as a private message.

Are you guys planning to make some short code for single events pages display?

Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

That works only for the bottom. Is it possible to do it also on the right, between the two tiles?

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

I am also having problems setting events to show say every Saturday, when I do this they show up every day during the time period and not just on the Saturdays.

Have you tried Weekly Repeats https://docs.myeventon.com/documentations/setting-up-repeating-events/?

Hello,

Please add this CSS code to EventON > Styles:

.ajde_evcal_calendar .eventon_events_list .eventon_list_event {
margin-bottom: 10px !important;
}

This code will work for the shortcode on this page: http://test.swospijkenisse.nl/tochtjes/ https://tppr.me/ZlzEF

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.

Hello,

Could you turn off every WooCommerce plugin (except the main one) then go and try to buy tickets for this event https://sweetology.com/sweetology_decorating_classes_camps/test/?

Also there are js errors https://tppr.me/vNvcz:

Uncaught TypeError: Cannot read property 'style' of undefined
at pixflow_responsive (custom.min.js?ver=4.5:4)
at HTMLDocument.<anonymous> (custom.min.js?ver=4.5:5)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at Function.ready (jquery.js?ver=1.12.4:2)
at HTMLDocument.K (jquery.js?ver=1.12.4:2)
custom.min.js?ver=4.5:4 Uncaught TypeError: Cannot read property 'style' of undefined
at pixflow_responsive (custom.min.js?ver=4.5:4)
at custom.min.js?ver=4.5:5

Could you please fix them as well?

thats the easiest way

 

I can’t seem to log into your site to view settings but

in myeventon>>>>settings>>>>event top

activate the “edit event button on event top” option (near the bottom)

and then from the event you click edit and you can view sales info from the ticket section for each individual event

as for how many tickets are left- if you are using simple prices then you can simply activate (when editing an event)

Manage Ticket Stock and Show remaining tickets (Only for Woocommerce simple tickets)

and or

Show guest list for event on eventCard

 

Hello,

Please use this form for refunds: http://customer.ashanjay.com/eventon-customer-refund-request/

Hello Bruno,

Thank you very much and Happy New Year!

And, I no longer have the download link from https://codecanyon.net/downloads, where I originally purchased the main EventOn plugin.

You need to contact Envato about this. Because the only way to update it to download the latest version from CodeCanyon your account > Downloads.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!