Replies for tickets on suppota
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Hello,
This is the first time it worked for me too.
Thank you so much for your time.
Regards
/Maria
Hello,
It’s working for me https://tppr.me/aK6u5. Could you check and let me know?
You are welcome!
See video below
https://vimeo.com/308145972
Thank you !
Hey Rem,
We appreciate the feedback and I agree with your completely.
For that reason, I asked Ashan to review that ticker with priority.
I have updated to the latest version (2.1.10) but i have still the same issues (text that disapears and “Disable date time editing” which doesn’t work)
Maybe these issues don’t seem important to you, but for us customers who have payed for this addon, the text that disappears on front end it’s a MAJOR issue and really not a minor issue.
I better understand your work but maybe you should re-prioritize some of your work and so fisrt fix issues before creating new updated version of others addons ?
The reason, being this is not the only thing I am working on and there are several things going on always. Though it may seem an easy fix for you, it can take hours to dig and find the root cause. Anyways new version 2.1.10 is out now and should address these issues. If the issue continue please let us know.
And BE sure to backup old version before update.
Hey Jacy,
Could you please give us an explanation again of what you want to do, not sure we are following properly?
Thank you