Please send us wp-admin access to your site as a private message for us to further assist your situation.
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Replies for tickets on suppota
Reply to: PHP error line 179 when updating to 2.6.15
Hello,
Please check this line:
wp-content/plugins/advanced-custom-fields/acf.php:179
The problem is not in EventON but in advanced-custom-fields (Advanced Custom Fields for WordPress Developers). Please try to disable it before updating.
Reply to: When I add my event to my calendar the text is broken after 50 words, where can I change this
When I change the lines, there is no event added at all to my calendar, so this doesn’t work
Reply to: Add Open in New Window to Custom CSS Import Tool You made
I was able to figure out how to customize that import tool you made and add this function. Thanks for the reply
I will close this
Reply to: I have reinstalled EventOn on tailoredgovernance.com and need to reset all activations for Order #41961
thank you – all good.
axel
Reply to: activate add ons
Hello,
Please try the instructions mentioned in this documentation to make sure that other plugins or the theme aren’t affecting activation.
Please also send us Addon License Key and Email Address for Action User so we can try to activate it ourselves.
Reply to: I am unable to activate EventOn
Sorry about that, completely misread it. Local environment shouldn’t be a problem, unless there is a firewall that can cause some issues.
Reply to: After update RSVP, Action user there is several issues
Hello Artem
1 . This is now https://www.dropbox.com/s/jhqk1kjqh86tqtx/Screen%20Shot%202019-01-09%20at%2014.41.51.png?dl=0 and this was before: https://www.dropbox.com/s/6p4pazl9wqxkgg9/Screen%20Shot%202019-01-09%20at%2014.42.15.png?dl=0
2. I have that plugin installed and everything seems to working fine with all emails on whole site, except this one… confirmation with barcode. I can see in “Media Files” that barcodes are successfully created and stored there.
3. I’ve set Single event Page as default user interaction https://www.dropbox.com/s/af31g0ygp1ry200/Screen%20Shot%202019-01-09%20at%2014.48.43.png?dl=0
…. but after event is published it was different and I wasn’t able to change interaction it was “locked” https://www.dropbox.com/s/20lqp6htaruekot/Screen%20Shot%202019-01-09%20at%2014.53.11.png?dl=0
But now I managed to change it with no issues.
best
M.
Reply to: Repeating Events Shows Beginning Date Only
That error aside, I split up these camps into morning and evening recurring events to best reflect this schedule but am open to suggestions on how to do it better:
You can create two sets of events. Please also check Custom Repeats.
Reply to: Repeating Events Shows Beginning Date Only
Please send us FTP access to your site as a private message.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.