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Replies for tickets on suppota

Reply to: How do I view the additional ticket information entered at checkout?

The steps I was trying to implement with Ticket #104294 was blocking the additional fields from being displayed.  I commented out the code and the additional fields are now visible on the ticket.

However, is there away to have these additional fields added to the event csv download?

Reply to: One event won’t show a location google map. Other events seem to work fine.

Yes! That was the problem. Changed it to 99 repeats and all works as it should.

I didn’t see in the documentation anything about unlimited repeats. Is there such a feature that I missed?

Thank you for the help!

Reply to: Open Google Maps on clicking the Location information in modal

Hi Artem,

I went to the Event Location page, however there is no “Edit Location” link.

I also went into a specific location under the Event Location area, and there’s no “Edit Location” link there either.

Am I missing something?

Reply to: This is Eventon RSVP, my confirmation emails go directly into spam, how to fix this problem?

The test mail plugin is not reliable. By performing a test mail with my personal address, the email arrives in my spam also …

Reply to: “DEBUG REPORT: wp_remote_post() or wp_remote_get() methods did NOT work on your site.” open ports are 80 & 443

That helped A LOT!

But for instance tickets wont update…. (see screenshot). I tried forcing it but that didn’t work.

 

Reply to: When I add my event to my calendar the text is broken after 50 words, where can I change this

My lines look different:

line 221: $summary = wp_trim_words($content, 50, ‘[..]’);

line 302: $summary = wp_trim_words($event[‘details’], 50, ‘[..]’);

SO THE LINES WILL BE?:

$summary = $content; /*first*/
$summary = $event['details']; /*second*/

JUST TO BE SURE

 

Reply to: SHORTCODE FAILURE – Illegal string offset

Thanks. I did so. It works now.

Have a nice day.

Best regards,

Christian

Reply to: This is Eventon RSVP, my confirmation emails go directly into spam, how to fix this problem?

thank you for your reply !

This is the case, the email always remains in spam. Yet we use this email address for our newsletter that we send via mailchimp and we do not receive our spam mails!

how can we fix this problem?

Reply to: “DEBUG REPORT: wp_remote_post() or wp_remote_get() methods did NOT work on your site.” open ports are 80 & 443

Sure. But why doesn’t it say in wordpress that there is an update or at least info on what the current builds are?

But thank you so much! I’ll get back with hopefully good news 😉

Erik

Reply to: “DEBUG REPORT: wp_remote_post() or wp_remote_get() methods did NOT work on your site.” open ports are 80 & 443

The latest version for EventON is 2.6.15 and for example Tickets is 1.7.7. Could you please follow update instructions?

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