Archives: Replies

Hi,

Shall the “to” email form box be empty or not? … When people RSVP to an event, I want them to recieve an confirmation. Which they don’t get.

I’ve updated the plugin. Don’t understand the link you’ve send me?

Hello,

Could you please update EventON to 2.6.15 and check again?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you also check and update EventON and add-ons if needed?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

When “To” Email Address is empty you’ll receive emails to nanna@xor.dk. Could you please update RSVP to 2.6.3 and try emails from this website https://temp-mail.org/en/?

Hello,

EventON main plugin is not upgradable. You will need separate EventON Main plugin license per each domain. Only EventON Addons are upgradable.

Please use this link for add-ons http://customer.ashanjay.com/eventon-license-upgrade-request/

Hello,

The only option that EventON has at the moment is EventON > Auto move events to trash when the event date is past. Please check and let us know.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

This whole ticket is private so please don’t worry about login info.

About Double View. It looks like theme conflict. Could you please try the instructions mentioned in this documentation?

Hello,

Please add this CSS code to EventON > Styles:

.eventon_full_description .eventon_desc_in p {
font-size: 16px !important;
line-height: 1.5 !important;
}

If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.