Archives: Replies

Replies for tickets on suppota

Reply to: Donwloading calendar events as a csv file

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: CSS conflict quick fix

Hello,

Unfortunately, we can’t remove it because inline styles are there by default. We are using a standard jQuery Date Picker with no modifications whatsoever so you need to contact plugin author again and ask to remove any global styles that can affect other plugins.

Reply to: Full Calendar not advancing months

Please upgrade to 7.3 and follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: Theme conflict for a white background

Hello,

Please uncomment

.content-wrap pre {
background: white !important;
}

and EventON > turn off Write styles to header > save settings > turn on Write styles to header.

If you need arrows please use this shorcode instead:

[add_eventon]

Are referring to Facebook Like button from the attached image? If so then I can see it. Please also note that this button is not part of EventON. Please contact theme developers about this issue.

If you need filter with Event Lists please install this add-on: https://www.myeventon.com/addons/event-lists-extended/. Otherwise please use this shortcode:

[add_eventon]

Reply to: Daily View

Perfect! If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

1. Please go to EventON > Appearance > DAILYVIEW STYLES > Current Date Box. EventON > turn off Write styles to header > save settings > turn on Write styles to header.

2. Please send us FTP access to your site as a private message. I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: More white space between tiles

There is just one little thing. On mobile view, I’d like the tiles to have more whitespace between them.. On desktop/Ipad it works fine. Thank you for that!