Replies for tickets on suppota
Hello,
I do not have the invoice any longer. I have taken a screenshot of my downloads where you can see that I have to licenses and purchases for EventOn. I hope that might be enough.
Please let me know if that works.
If we need to we are willing to renew the support. Let us know if that is needed.
Thank you so much,
Anneli
Yes that is what I am talking as well 🙂 glad we are on the same page.
So try this.
Go to ticket settings and disable login requried to buy tickets. And then go to each event with tickets ON and check to make those events only visible to loggedin users from the screenshot I sent above.
I think someone else also had this issue I am not sure why with the process_arguments for shortcode function. Please try this patch fix.
Sorry mate the coupon expired and the heading was showing due to an error. But be sure to check now till new years we are going to run more deals 🙂
Ok let me know when it’s done ! You can work on the site right now : it’s midnight in France !
Hey Anneli,
Can upload the Invoice from Envato Market please?
Sorry for the delay!
Ashan is today on the Support Channel and he will do review all the tickets 🙂
Hello,
I do not know what you mean by Order ID? I purchased EventOn through my Envato Market account. And I cannot find an Order Id. Sorry about that. How can I find it?
Thank you so much,
Anneli
Hello,
Please use this form:Â http://customer.ashanjay.com/eventon-customer-refund-request/
Hello,
Please add this to the calendar shortcode you are using:
ux_val="4"
For example,
[add_eventon ux_val="4" ]
The only problem is that “Open in new window” is not supported at the moment. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.
OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.