Replies for tickets on suppota
Hi,
The license terms are explained in our page here: https://docs.myeventon.com/documentations/licensing-eventon-products/
Regarding the notification and auto-charge, I will alert Ashan of his and he will explain it to you as soon as possible.
Thank you for being our customer and please let us know if you need help with anything else.
Hey Leila,
Yes it is a normal behavior. They need to be saved somewhere.
Please go to eventon-full-cal/assets/fc_script.js:507 and change 2 to 4 or 5.
Yes Leila!
Let us know if there is anything else we need to do.
Hey Leila,
Do you mean on the exported file?
It does display the 2 event names and the +more indicator but our client would like for all 4 or 5 events to display in the grid instead of just the first 2. Make sense?
Hello,
It does https://tppr.me/UCmkW, no? Could you please elaborate more, with screenshots if possible?
Ashan,
The same on dev2. It affects Tickets as well.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
Unfortunately, at the moment “Show only certain additional fields in RSVP form (separated by commas)” doesn’t affect RSVP’s Download (CSV) functionality.
However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster.