Archives: Replies

Since you use event_type=”22,708”, then your events must be assigned to both Skyrunning and Trail types.

Please try adding filter_relationship=”OR” to the shortcode.

Sent on Acess Info. thanks

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!

Hello,

On my side all pages on your website load almost instantly:

I also cannot re-create any issues with the popup window:

https://www.upstairsjazz.com/test/

Maybe the issue is with EventON > Scripts & Styling > enabled ”Disable JQuery Mobile script”? Could you try disabling it?

As for the cache plugin, please try

https://wordpress.org/plugins/wp-fastest-cache/

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

Seems to be working correctly on our test site:

https://dev2.myeventon.com/events/test-5/

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

More info ”7.2 Subscription Cancellation”:

https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Hello,

Which address did you send the email to?

Please note that you can cancel your add-on subscriptions from

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Add-ons cannot be activated when they are ”Network Active”:

https://luskinacademy.org/wp-admin/admin.php?page=eventon&tab=evcal_4

Please disable ”Network Active” and then activate on each subdomain individually.

Can you also activate ICS importer? It always ask for uploading file, it didnt give me option to auto import using calendar link. I want to schedule it daily, and the same way we are auto importing in other 24 schools, we have purchased subscription for 25 sites