Archives: Replies

We have identified this and a fix for this will be in 4.8.2 which we are hoping to get it out later this week. Much appreciate your patience my friend!

Hello Ana, in the event edit page you should be able to edit the custom meta data. See this screenshot.

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Also it looks like you have added the price in the eventTop 🙂

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We are working on fixing the issue. The update will be available very soon.

Troy, with a latest wordpress update the old custom field types were not saving the formatting correct and we had trouble getting the formatting saved correct. So we had to use the lightbox based custom meta fields. But with new version 4.8.1 you should have option to add an image. 

Also with the type of data you are trying to show — sponsors for event that change often, Might I suggest the multi data types — https://docs.myeventon.com/documentations/setup-use-multi-data-types/

Which would work better in adding an image and desc for each sponsor and then with the ability to easily select sponsors and be able to update sponsor info in one place and have it all be updated everywhere 🙂

Hello Erik, just checking in. It looks like the links in details are correct color now.

However the custom field “Pricing” is showing bigger font size than rest of the text. Which it looks like some custom font size setting?

In order to access https://www.myeventon.com/my-account/, you need to purchase an add-on from

https://www.myeventon.com/addons/

Please check now.

As for the issue. Can we take a look at wp-admin? You can also create a new ticket and include the login info during the ticket creating process.

Ashan,

The same issue:

https://helpdesk.ashanjay.com/ticket/not-possible-to-add-related-events-to-event-after-last-update/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

I am sorry there are no events in your site for me to test. Is it possible to get some events for me to see whats going on in your website?