Archives: Replies

This is strange there is a 1 minute delay in when these transactions happened. Terribly sorry about this and I have refunded you the last order. 

Let us know if there is anything else you need. 🙂

Dale terribly sorry I am not able to connect still with port 21 wonder if there is any IP blocks on this?

Kindly update to the new version 4.9.3 https://docs.myeventon.com/documentations/eventon-changelog/ 

make sure to clear cache should fix the new events not showing in the calendar. 🙂

it seems your website has already been updated to the latest version 4.9.2

Terribly sorry about the issue you are experiencing. 

We have recognized the issue with event data not changing and will be issuing an update with those fixes. We do our best to test as many aspects of the update before releasing to public, and it is possible issues slip out as we are humans just like you, but we try our best.

We will also look into the custom fields issue as well. 

Hello Ruben terribly sorry about the issues you are experiencing we are working as quick as we can to get those resolved.

Hide end not working is purely an issue with cache not loading updated styles and scripts. But I am glad the issue was resolved with that.

And I am glad Artem was able to assist with delete issue as well.

Thank you friends for letting us know of this. We have also recognized this and will issue an update as soon as we can implement few other things 🙂

Oh yes. We certainly know how to configure custom meta fields. And no, we don’t provide access to customer sites. We buy licenses, and we expect that the site’s usage isn’t used to find bugs with every update. We don’t want to be constantly monitoring the EventOn plugin. Last time, for example, we complained here that the custom map marker icon wasn’t working. Then something was done, and the icon was usable again. However, it has nothing to do with the location accessed via latitude and longitude. It doesn’t work. It’s your job to make the plugin work! Not ours!

 

It works fine on our end make sure to clear cache and see if that helps. 

Hi Artem – That worked, thanks! However, I noticed a new issue. I added two new events this morning, one edited from ActionUser and the other I created. Both appeared by searching but neither appeared on the calendar or widget.

Now, this one https://www.kxxo.com/events/palestinian-documentary-no-other-land/ seems to appear consistently (no idea why).

This one, https://www.kxxo.com/events/discover-the-charm-of-coral-bells-workshop-at-closed-loop-park-demonstration-garden/ , I can’t get to appear on the calendar/widget, though I can find by searching.