Reply to: tickets(376010)

We are sorry for the delay. Ashan will check the original issue ASAP.

As for “…some icons do not appear!”, could you re-send the screenshot?

Reply to: tickets(375123)

Usually when the calendar doesn’t load there is an issue with memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(376701)

Hello,

I cannot login because of “LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.”.

Could you check?

Please try following the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(376680)

Hello,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Your Edit Event page is different from the one on our test site:

Reply to: tickets(376718)

Hello,

Instead of “Configure text color for colorful & Image eventtops: Auto detect white or black text color for eventtop text based on background“, try “Use custom colorful only color for eventtop text”. Next try EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Reply to: tickets(376721)

Hello,

EventON replaces /events with it’s own page template. You can follow this guide and customize it:

https://docs.myeventon.com/documentations/how-to-customize-events-archive-page/

But the best and easiest solution is to use /event-directory page as your Events Archive.

Reply to: tickets(376722)

Hello,

How you can hook into EventTop:

https://docs.myeventon.com/documentations/hook-eventtop/

Unfortunately, we unable to help more with PHP customizations since it’s against CodeCanyon’s Support Policy.

More info on available hooks and actions:

https://docs.myeventon.com/documentations/hooks-actions-filters/

Reply to: tickets(376658)

Thanks for the fast response.

Access Information:

https://familie.or.at/wp-admin
User: wp-support
PW: Vt0CKn#t/dr

I activated the debug on my site.

Thanks… sandra

Reply to: tickets(376725)

Hello,

Quotes around event_type are causing the issue:

Please remove them:

https://mountainmomsclub.com/parents-only/