Reply to: tickets(407789)

Hello,

Your theme adds two overflow: hidden in two different places that completely hides the scrollbar:

Could you contact the theme developer and ask about how can you change/disable this?

Reply to: tickets(407651)

We’ve fixed the issue with the login functionality. Please try logging-in.

About the invoice. I am going to contact our account manager. He’ll reply ASAP.

Reply to: tickets(407779)

Hello,

Versions of EventON and add-ons on your website are outdated. Please update them to fix the issue.

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.

Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(407630)

I also need to be able to access Plugins page. So I can either directly check the code of Action User plugin or install this or similar plugin to be able to change the code as well:

https://wordpress.org/plugins/wp-file-manager/

I also see that you use some kind of plugin to disable WP Gutenberg. Could you try disabling it and see if the issue will be fixed?

Reply to: tickets(407719)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Thank you for your suggestion as well!