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Replies for tickets on suppota

Reply to: tickets(375367)

Hi,

thanks for your reply. I installed the latest version of the ticket plugin but the problem is still the same. The prices are still incorrect.

Can you confirm that at our test site?

Thanks for your help!

Johannes

 

 

Reply to: tickets(375551)

Hi Artem,

i have updated to 4.8.1 however nothing changes. Colors in EvetnTop look coorect.

Thx for your help

Reply to: tickets(375484)

Hi!

With the 4.8.1 update, the previous issue has been resolved, but I’ve noticed that the event custom metafields are not very accessible in the backend. It’s a bit inconvenient to configure them for each event since I use them to set the price and add a link to the event’s website.

On another note, I wanted to ask how I can remove the repeated event tags without affecting the feature event.

Thanks in advance for your help!

Best regards,

Reply to: tickets(375137)

I don’t have wp-admin access to your website so could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(367440)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!