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Replies for tickets on suppota

Reply to: tickets(374335)

Also, if I duplicate one of the existing events, the duplicated event is visible on the frontend immediately.

-Ray

Reply to: tickets(374329)

solved….

WP Query Method in Settings

When we turned to 2024, several of our clients noticed their calendar events were not showing. The reason is, that the WP Query method was set to query only event posts created in 2024, which was none. So we added a new option to query event posts created in the last 12 months as well.

WP Query Method in Settings

When we turned to 2024, several of our clients noticed their calendar events were not showing. The reason is, that the WP Query method was set to query only event posts created in 2024, which was none. So we added a new option to query event posts created in the last 12 months as well.

Reply to: tickets(374298)

Thank you Artem!! 🙂

That did the trick!! All sorted!! Much appreciated!! 🙂

Happy New Year!!

Reply to: tickets(373143)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(374257)

Ashan,

I checked 4.7.4 and it includes Location ID and Organizer ID. The customer says that previously it was the data itself (name, contact, address). Could you check?

Reply to: tickets(374257)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(373162)

In Troubleshooting Mode both searches work for me:

https://www.portugalrunning.com/test-2/

I believe that the theme overrides the main search functionality.