Archives: Replies

Hello,

Unfortunately, we unable to help with PHP customizations, since it’s against CodeCanyon’s Support Policy.

Ashan,

Not sure why but I cannot click on the color button even in Troubleshooting Mode (but only on customer’s website):

https://www.portugalrunning.com/wp-admin/post.php?post=39249&action=edit

Could you check?

Dear Ashan,

Thank you for following up. I apologize for the delay in addressing this. I have now successfully deactivated the YearlyView addon license and removed the addon from my website as requested.

Please proceed with the refund process for the order at your earliest convenience. If you require any further information or actions from my side, please let me know.

Looking forward to your confirmation.

Best regards,

Ashan will check this issue as well.

Meanwhile, could you try changing the color manually by coping the code from the color wheel and putting it into the field near the color button:

https://colorspire.com/rgb-color-wheel/

Since you use WPML, please follow this guide:

https://docs.myeventon.com/documentations/wpml-eventon-front-end/

You don’t need to use EventON > Enable language corresponding events with WPML.

Hi support,

Here the acces information:

https://www.naranjo-sat.com/fr/ih-admin/
hello@sarah-buyo.com
$rL#V8)8szNfV!D^to%sHnWa

Have a nice day!
Sarah

Done! Now it is working well

Here:

https://www.portugalrunning.com/wp-admin/?wtlwp_token=bb0f94875f7c3cfee410a58d675a094be54f763b87e7775d7ca9fa611a78042749ef6dcbd06ce1f7a0d8f29655606b81c2c3324f7ca5d03cd3c4cd8d042e58a0

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!