Archives: Replies

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Could you try replacing this line

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2026/01/27050212/Screenshot-2026-01-27-at-13.01.27.jpg

With this code:

@media (max-width: 480px) { .color .eventon_events_list .eventon_list_event .evcal_list_a { flex-direction: column; } .eventon_events_list .eventon_list_event .evoet_c2 { margin-right: 0 !important; margin-left: 0px !important; } }

If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Hello,

When you use ”Language Corresponding Events”:

https://docs.myeventon.com/documentations/setup-language-corresponding-events/

For each translation, you need to create a separate event with unique images assigned to each copy.

The same with WPML, that EvenON supports:

https://docs.myeventon.com/documentations/wpml-eventon-front-end/

I am not familiar with your translation solution, so could you tell us more about how do you create translation for each event.

It does not affect performance, but my custommer is complaining about it and wants me to make the list shorter and not showing months which do not contain events. Is there way to delete this maybe directly in the database? Wich table is this?

Have you tried ”EventON > Advanced > try changing Select calendar event content filter type”?

To import events you are using Event Aggreator plugin and not ICS Import add-on?

https://www.myeventon.com/addons/ics-importer/

Ashan,

Their customer RSVPed at 12:44:

https://jhanaloft.com/wp-admin/edit.php?post_type=evo-rsvp

But repeat’s time is 13:00:

https://jhanaloft.com/wp-admin/post.php?post=26525&action=edit

And since they put 120 to ”Close RSVP before event start (in minutes)”, then RSVP should be closed:

https://jhanaloft.com/wp-admin/post.php?post=24884&action=edit

On dev I created several repeats, but they are all closed:

https://dev2.myeventon.com/events/repeat-7/var/ri-23.l-L1/

https://dev2.myeventon.com/wp-admin/post.php?post=74500&action=edit

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hello,

Could you elaborate more?

Which guide are you referring to:

https://docs.myeventon.com/documentation/virtual-events/

Are you referring to this ”information that is shared”?

”Other Information” on this screenshot:

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

However, you can try adding an additional upload field by following this guide:

https://docs.myeventon.com/documentations/add-additional-fields-actionuser-event-submission-form/