Thank you . That worked. You can close this ticket.
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Replies for tickets on suppota
Reply to: tickets(373532)
This website has been active on the installed theme since 2021 and the documentation you have linked to suggests 1. deactivate all plugins one by one and then 2. to switch to the default wordpress theme. What I don’t understand is how a theme that is active and has been for 3 years, alongside the EventOn plugin, can be the cause of the issue when neither has conflicted previously?
Reply to: tickets(373351)
Hi,
could you please provide where to change and what exactly to change there? I am no programmer…
Thank you!
Mascha
Reply to: tickets(373446)
https://barajooga.fi/wp-admin
p: !oQA$iAbQ@Ea8TleKng(VbkG
u: eventon@barajooga.fi
Reply to: tickets(373635)
- Yes, you can disable plugins, as long as you can guarantee to restore their functionality afterwards.
- Yes, that’s what my ticket is about. It doesn’t log you in as one the “real” WordPress user thing, as you can see in the top right corner of the whole window for example. It only logs you in as a different event manager. So, correct user, wrong event manager.
- Yes, it is private since I shared our login info.
Thank you
Reply to: tickets(373348)
Could you try “WP fastest cache” plugin?
Reply to: tickets(373635)
Also this ticket is private.
Reply to: tickets(373635)
Reply to: tickets(373635)
Can we disable plugins and switch the theme for a quick test? Should take less than a minute.
Reply to: tickets(373446)
Can we try to login with login/pass combination?
