Reply to: tickets(362848)

Hi,

It was on 4.8, after 4.8.1, we can not add the email message and it saves properly. However, the Cron jobs is not able to be set. See attached image. Please send a fix.

Reply to: tickets(375648)

Ashan,

Please take a look at this specific event:

https://wildaufleben.at/wp-admin/post.php?post=14465&action=edit

Event in Troubleshooting Mode it doesn’t allow me to add another custom repeat. After I save the event and refresh the page there are still the same two repeats.

Works fine on dev2.

Please also check

I switched to safari and there it worked so it seems it was an issue with my chrome browswer

Reply to: tickets(375648)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(375484)

…since I use them to set the price and add a link to the event’s website.

How do you set them? Could you tell us more how current functionality is different for you?

It should be pretty much the same except now you need to load the modal window. Is it loading for too long?

…remove the repeated event tags without affecting the feature event.

Not sure which part you are referring to? Could you show us a screenshot?

Reply to: tickets(375690)

Hello,

The page you sent us doesn’t have any events to check.

And wp-admin login info has limited access. I cannot see wp-admin > EventON Settings, Events, Pages and so on. Could you give us more access?

Also could you try going to EventON > Scripts & Styling > enable Write dynamic styles to header?

Reply to: tickets(375718)

Perfect! Please keep us updated.

Also check maybe there is a cache plugin that needs to be cleared.

Reply to: tickets(375422)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!