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Am I ever going to get a response to this? It’s been 2 weeks now…

Hello,

I already verified that there are no conflicts with other plugins through the appropriate diagnosis method on WordPress. Everything is functioning as usual so long as “Tickets” is active. Whenever I also turn on “Bookings” the price shown on the slot is 100 times the amount specified in the plugin. “Tickets” uses the same system for differentiating decimals and thousands with “,” and “.” as WooCommerce, hence why that part is working as intended. “Bookings”, on the other hand, used “.” for the decimals, so whenever the “Tickets” have to go through the “Bookings” it ends up not reading the “.” correctly, changing the price from 120 to 12.000 on the product’s page. Is there any way to make both “Tickets” and “Bookings” use the same symbols to avoid this issue?

Regards

Hello,

Instead of using Checkout built with WooCommerce Blocks, please try the default shortcode [woocommerce_checkout]:

https://woocommerce.com/document/woocommerce-shortcodes/#woocommerce-shortcodes

Do you receive EventON’s confirmation ticket emails after making the purchase:

Or only the one from WooCommerce?

Ashan,

The ticket with similar issue:

https://helpdesk.ashanjay.com/ticket/i-dont-see-any-bad-behaviour-just-forwarding-this-error-log-to-you-so-you-can-incestigate-take-care-of-this-ode-error/

Could you also try applying this patch to the code:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/07/10111101/Screenshot-2024-07-10-at-11.10.12%E2%80%AFAM.png

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The error in debug.log:

[07-Jan-2025 20:58:56 UTC] PHP Fatal error:  Uncaught TypeError: DateTime::setTimestamp(): Argument #1 ($timestamp) must be of type int, string given in /home/souladve/public_html/wp-content/plugins/eventON/includes/class-event.php:240

Stack trace:

#0 /home/souladve/public_html/wp-content/plugins/eventON/includes/class-event.php(240): DateTime->setTimestamp()

#1 /home/souladve/public_html/wp-content/plugins/eventON/includes/class-event.php(225): EVO_Event->__get_tz_based_unix()

#2 /home/souladve/public_html/wp-content/plugins/eventON/includes/class-event.php(206): EVO_Event->_process_newraw_to_etz()

#3 /home/souladve/public_html/wp-content/plugins/eventON/includes/class-event.php(191): EVO_Event->_process_event_start_end()

#4 /home/souladve/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(888): EVO_Event->load_repeat()

#5 /home/souladve/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(817): EVO_generator->wp_query_event_cycle_filter()

#6 /home/souladve/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(766): EVO_generator->wp_query_event_cycle()

#7 /home/souladve/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(374): EVO_generator->evo_get_wp_events_array()

#8 /home/souladve/public_html/wp-content/plugins/eventON/includes/class-evo-ajax.php(305): EVO_generator->_generate_events()

#9 /home/souladve/public_html/wp-includes/class-wp-hook.php(324): EVO_AJAX::main_ajax_call()

#10 /home/souladve/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#11 /home/souladve/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()

#12 /home/souladve/public_html/wp-content/plugins/eventON/includes/class-evo-ajax.php(79): do_action()

#13 /home/souladve/public_html/wp-includes/class-wp-hook.php(324): EVO_AJAX::do_evo_ajax()

#14 /home/souladve/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#15 /home/souladve/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()

#16 /home/souladve/public_html/wp-includes/template-loader.php(13): do_action()

#17 /home/souladve/public_html/wp-blog-header.php(19): require_once(‘/home/souladve/…’)

#18 /home/souladve/public_html/index.php(17): require(‘/home/souladve/…’)

#19 {main}

  thrown in /home/souladve/public_html/wp-content/plugins/eventON/includes/class-event.php on line 240

2o was saved in each single repetition before and now it was on 0.

I switched each single repetition to 20 manually just now.

Ok, now I understand the repeat customizer…

As you can see I have arranged yoga classes which always repeat. But for example “Stretch & Relax” on Saturday says that there are no slots available and I really do not understand why. Because while setup every single repetition had a capacity of 20 and now it shows 0 in each single repetition. What went wrong?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.