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Replies for tickets on suppota

Reply to: tickets(373957)

I’m more concerned with the plugin changing the event times once I update. Can you fix that issue first? Fonts and font weight aren’t as important. Also, the calendar takes 50 seconds to load. That’s just way too long, and I’m not sure what’s causing it. The calendar used to load much faster.

Reply to: tickets(373434)

Hi Artem, thank you. I don’t know why that setting was like that. We always had it set a 60 minutes.

We have restored the settings and will keep an eye on that.

Thank you,

Cristiano

Reply to: tickets(373902)

Hi Artem,

oh yes you’re right, obviously the issue is not with all “/”

It works for “Event Start Date/Time” and “Event End Date/Time” but please try the following strings:

Virtual/ Physical Event
Virtual visible end date/time
Start Date/Time
End Date/Time
Event Date & Time

i can’t set any translation for them.

Thanks for your help!!

 

Reply to: tickets(373957)

Hello,

We did a lot changes to the plugin design after 4.7. We can help you to make it look as close as possible to the previous design, you can point things you don’t like.

Reply to: tickets(373960)

Ashan,

Another ticket (already assigned similar to you) with the issue when it doesn’t save translated lines:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2

Reply to: tickets(373960)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(372354)

Do you think that upgrading the Debug site to PHP 8.0 would help, since PHP 7.4 has pretty much been deprecated: https://debug.coloradooutside.com/wp-admin