Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Now problem, I created a clone of the Live site on the same server at: https://debug.coloradooutside.com/wp-admin
All of your WordPress Admin and SFTP credentials remain the same as the ones that you use on the Live site.
Note that both the Live site and the Debug site are running PHP 7.4. Please let me know if you would like me to upgrade PHP for the Debug site.
It is happening with all events and the various repeats.
for example yesterday i tested all events and i was able to change rsvp everytime.
Hello Robert Sirignano,
Please go to EventON > EventCard > open Designer and save > now save EventON Settings.
Hello,
Please go to EventON > EventCard > open Designer and save > now save EventON Settings.
I am encountering same issue. I have gone in an re-saved the Event Page (see screenshot). My events are still not sliding open. Am I saving the incorrect page?
perfect, thank you!
Thank you for letting us know Helen. BTW there are a lot of javascript errors in your website that is causing the images to not work. They are coming from other plugins I think. Probably want to look at this.
We will take a look at the custom meta field images. If we can not find a solution we will add a separate image field there. Some sanitization process is stripping out the <img> tags. We are not 100% sure where this is happening.
thanks