Reply to: tickets(371577)

OK. This is stressing me out.

  1. What functionality ceases to function when the plugin/addon are not licenced?
  2. I have two sites running this. In attempting to get them licenced I’ve deactivated plugins/addons on both sites, and now when I attempt to activate, nothing activates at all!!

on this site my Eventon plugin details are

Envato username: skedmunds (or skedmunds@gmail.com)

Item ID:
1211017

Item Purchase Code:
ab38a837-8bdb-443f-83e4-6ef38e2fcde4

 

I look forward to your assistance because I can’t get anything to activate now!

Reply to: tickets(371837)

Hi there,

I just clicked cancel on the 3 of them.

I did buy this plugin quite a few years back for a client of mine but never set it up for them, they did their own.

The plugin si not what i thought it was, thats the honest truth.

Thanks in advance
appologies for the inconveince

Reply to: tickets(371835)

Hi Artem,

Thanks for the message.
May I ask what you did because I checked this morning and the site is displaying correctly now.

Reply to: tickets(371794)

Hello,

I am sorry, the access information you have provided did not work for us:

Passwort ist falsch. Bitte erneut versuchen.

Please check them and post the correct login information as a private message, thank you!

Reply to: tickets(371835)

Hello,

Please go to EventON > EventCard > open Designer and save > now save EventON Settings.

As for the performance, please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(371837)

Hello,

Could you tell us more about your current issue? Maybe we can help you set everything up?

While we are working on the issue, please cancel your subscriptions by following:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/