Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution for both issues. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(371748)
Please check now. It should work.
Reply to: tickets(371634)
I don’t really need the whole website, just that particular event.
Reply to: tickets(371634)
I need to check your website. Is it possible to create a clone and then allow us to access wp-admin?
Reply to: tickets(312070)
The only error is
[29-Nov-2024 14:26:34 UTC] PHP Fatal error: Out of memory (allocated 488636416 bytes) (tried to allocate 400556064 bytes) in /mnt/web017/b3/94/57554094/htdocs/WordPress_SecureMode_01/wp-content/plugins/eventON/includes/calendar/class-calendar-body.php on line 349
Please increase the memory limit.
Reply to: tickets(371736)
We are working on the issue. The next version is going to fix this.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Reply to: tickets(371652)
Ashan,
I did the fix when you switch between “Feature image display style”, but sometimes it still doesn’t load the image:
It shows this error as well, but the error happens all the time, so it’s not related:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/11/29072451/Skaermbillede-2024-11-29-kl.-15.22.51.png
Reply to: tickets(371652)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: tickets(371171)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Reply to: tickets(371581)
Could you try following this guide and increase memory limit:
https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/
