Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Are you running the ticket version 2.4.4 which we resolved several missing CSV data points in the export of CSV.

remaining_count is the value associated with “Show remaining count at” 

I have changed the theme to 2024 today. Feel free to test away.

Ras

 

 

Thank you Josh for letting us know of this. We will make sure to add this properly in the next version update to eventon addon v 4.7.4 Much appreciate your patience! 

Hello tehre, thank you for reaching out sorry it took long to get back to you!

We are doing a big update to QR Code addon. We are adding an option to search names and check-in quickly without page loads. And also hoping to implement a webbased qr scanner. Really going to be doing some major improvements to speed up the check-in process efficiently 🙂 

Please allow us some time Lisa 🙂

order refunded and subscription cancelled.

The latest renewal payment has never been processed. Your card was declined on Nov 23rd. And the subscription is now cancelled for subscription ID 177930. 

Nothing needed done. You will not be charged again because the subscription is now cancelled.

If you need assistance with addons or updated versions please purchase an active license.

Thnk you!

You are welcome going to close this ticket will follow up via other ticket

Ok the reminders addon from the latest order has been refunded, the rest of the addons in the order 199296 is still in active subscription and total is adjusted.

ok thank you