Reply to: tickets(367866)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(369889)

Hello,

Can we somehow test this one your side? Could you create a clone or provide use with a login info?

Reply to: tickets(369896)

Hello,

Please try adding ux_val=”4″ to the shortcode. After adding it all events should open as Single Event Page.

Reply to: tickets(369864)

Thank you
That fixed the issue

But I have a technical problem
In each event, I have repeating events with a capacity of tickets for each repeating event.

If I will update the event page that will change some of the repeating events ticket capacity to zero.

In such a case I will have to re-write the repeating events capacity and “save ticket setting” only and avoid updating the event page itself.

This is a problem especially when the event’s settings or content needs an update.

Is that issue familiar? is there a solution?

 

 

 

Reply to: tickets(369768)

We checked on our end, and seedig.net doesn’t have a virus, IP is clean. Maybe it is because of shared hosting, it seems IP was blocked from the other site

Reply to: tickets(361333)

I have updated to the latest version of EventOn.  I’ve confirmed that the same error message occurs when I try to subscribe to https://www.bancroftpto.org/ptocalendar (There was an error subscribing to the calendar. The data downloaded from https://www.bancroftpto.org/ptocalendar isn’t valid.).