Reply to: tickets(367897)

Hello,

Please update EventON to 4.7.1 manually.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

From the newest version the autoupdate should be fixed.

Reply to: tickets(367896)

Hello,

Please go to EventON > Time Settings > set Hide past events for default calendar(s): Hide events past today’s date.

Remove hide_past=’yes’ from the calendar.

Reply to: tickets(367331)

Unfortunately, we unable to help with issues with third-party plugins. We simply don’t know how they work.

Please contact with the plugin developers and ask them to check this, so they can give us more info about what can cause this.

Reply to: tickets(367902)

Hello,

Please follow these:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(367857)

Thank you Artem, these events are in the span of 2 days. My concern is that the event at 9am is after the event at 2pm. Makes sense?

Reply to: tickets(367759)

Ashan,

Not sure really why it works on dev2, but not on customer’s website with no plugins and the default theme:

https://staging3.liaisonroom.com/events/pamplemousse-dec24/

Reply to: tickets(367759)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(367823)

Hello,

Please take a look at this CSS rule:

https://www.w3schools.com/cssref/css3_pr_mediaquery.php

Try

@media only screen and (max-width: 600px) {

.evoslider.ajde_evcal_calendar.ss_imgtop.multiSlider .eventon_list_event.hasbgimg .evo_boxtop {

flex: 0 0 490px !important;

}}

And so on for each resolution.

Reply to: tickets(367462)

Unfortunately, it seems that your third-party plugin is incompatible with EventON.

Does your plugin have some kind of shortcode you can put to Event Details?

Reply to: tickets(367857)

Hello,

The only available option is adding event_order=”DESC” to the shortcode.

However, please note that it only orders events within one months and not for the whole list of events.