Reply to: tickets(405084)

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-185/

When you click on the arrow, it doesn’t open:

Reply to: tickets(405084)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(405001)

Your website is still loading the file with old CSS styling:

yourwebsite/wp-content/plugins/eventon-event-slider/assets/evosl_styles.css?ver=2.1.6

Do you have some kind of cache functionality on the server that needs to be cleaned?

Reply to: tickets(399712)

That CSS just makes the button invisible all the time. (Ie it does the exact opposite of what I want to do.) How do I make the button visible?

Reply to: tickets(404581)

i have entered my information from codecanyon now 3 times and it doesn’t who up on my account. It tells me i already have an account when I try again.  I’m now past the point of being pationt I’m pissed off there is nothing on my account to access the plugin to download.  This is total crap.