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Replies for tickets on suppota

Reply to: tickets(366453)

Hello,

Unfortunately, no new updates on this. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(365880)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(366463)

Hello,

How do you update the update? From wp-admin > Plugins > Update Now?

Could you try following:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(365541)

To add to this, the core update can be uploaded manually from Codecanyon but the add-ons are not updating either.

Have to upload them manually from your site.

Reply to: tickets(365880)

I am not able to see where this is at. But please update to latest version 4.7.1 which is out now.

Reply to: tickets(362604)

Hi there,

this has happened to me during last night.

Acidentally I have been checking the front end of the site lates yesterday. Running fine on 4.6.8 with Maps and ics importer. Today fatal error message of the whole installation. Deactivated EventON, site was working again.

As the error message was pointing to EventON, I thought maybe some files corrumpt. I jumped back to a backup from September 27th with Duplicator Pro. Backup restore went fine, bute same fatal error. Deactivated EventON again. Site running again.

Error Message is same as above.

I did not have a hand on the installation during the night.

Almost same package is running fine with another provider.

Trying to update to the latest EventON version showed the same behavior.

The provider confirmed they did the Ubuntu Update from 22.04 to Ubuntu 24.04 last night.

I will follow the workaround. But I need your urgent help to make this run regularly again.

Thanks!

Reply to: tickets(365571)

Hey man, Not sure i was clear we had thet prevous situation in the first or ticket. So while obvously be happy to buy your extra addon, but i think it can be achieved with the current setup just change the order from top down to bottom up. Asdly DESC or ASC have no effect> Made a quick video for you> https://share.zight.com/z8uRm9Ky