Archives: Replies

Thank you for letting us know we are going to adopt WordPress based timezone method in 4.7.1

I have resotred a recent backup to where EventOn was version 4.6.8 Site has reverted back to the way it should be.

However, there are clearly issues with the layout of Event cards in version 4.7

Also, it would be nice to be able to download past versions of EventOn from my account. I would have preferred to simply replace the plugin, instead of restoring an entire website backup.

Thanks,

Lorne

I am pretty certain it was from the beginning. The event dropped off and I may have set it to draft and yes possibly redirected.  I do know that when I looked at these 2 events (book club and paneurythmy)  neither was in draft mode and neither was set to completed and neither were showibng on the calendar.  I firstly set the events to draft mode and then realized they weren’t set to completed so I set to completed and published.  Then I wrote to you.

This last month nearly all of my legacy repeating events dropped off the calendar.  I really need a workflow for managing long term repeating events.

Can you send us the latest FTP access information the above information does not work.

Ok so when I click on the save changes button I get these error which are coming from somewhere else not EventON that is what is causing this save changes button to not work on rsvp page. I would recommend disabling other plugins and see which one would make this error go away.

You can – using

username: VTHeditor

kk0VBrIeYkciqt7JXd@gT@8t

Ashan,

One customer already had similar issue. It seems that new macOS Sequoia causes this.

I cannot test this, can you?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Firefox on my side:

Could you please try refreshing the page when you go to Cart or Checkout pages?

Also, is it possible to have the variation name show up in the cart instead of it looking like a discounted ticket? So instead of:

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Ashan,

New error:

[07-Oct-2024 21:32:23 UTC] PHP Fatal error:  Uncaught DateInvalidTimeZoneException: DateTimeZone::__construct(): Unknown or bad timezone (Canada/Atlantic) in /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php:642

Stack trace:

#0 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php(642): DateTimeZone->__construct(‘Canada/Atlantic’)

#1 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php(659): evo_helper->get_timezone_array(”)

#2 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(92): evo_helper->_get_tz_offset_seconds(‘Europe/Berlin’)

#3 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-eventon.php(210): EVO_generator->__construct()

#4 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-includes/class-wp-hook.php(324): EventON->init(”)

#5 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)

#6 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#7 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-settings.php(700): do_action(‘init’)

#8 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-config.php(114): require_once(‘/www/htdocs/w01…’)

#9 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-load.php(50): require_once(‘/www/htdocs/w01…’)

#10 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-admin/admin.php(34): require_once(‘/www/htdocs/w01…’)

#11 /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-admin/plugins.php(10): require_once(‘/www/htdocs/w01…’)

#12 {main}

  thrown in /www/htdocs/w01c86c4/wolkenlos/wolkenlos/wp-content/plugins/eventON/includes/class-evo-helper.php on line 642