Reply to: tickets(364822)

Hello,

Please use Event Lists shortcode:

[add_eventon_list number_of_months=”12″ hide_empty_months=”yes”]

Add more than 12 months if required.

Reply to: tickets(364821)

Hello,

Instead of FTP method, could you follow “2.2 – Back-end Way“:

https://docs.myeventon.com/documentations/update-eventon/

Please check and let me know.

Reply to: tickets(364820)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(364805)

Hello,

EventON uses it’s own template for /events (or in your case /cogs-events).

Can you follow this instruction or do you want to use /cogs-events as your Archive URL:

PROTIP: If the /events page does not work due to theme/plugin conflicts, create a new page, call it “Events Directory” Insert eventon shortcode and use that as your main events page which will have a URL ending like /events-directory. This would be a perfect solution if you have conflicts with /events slug.

Reply to: tickets(364618)

Please contact CodeCanyon about refunding the support subscription. We don’t have access to your account on CodeCanyon.

Reply to: tickets(364802)

Hello,

Your English events don’t have Event Start/End Time/Date:

My test event is showing correctly:

Could you check and let me know?

Reply to: tickets(364800)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(364799)

Hello,

…filter for date range…

Could you send us a screenshot of which filter are you referring to?

Are you referring to this one?

Seems to be working correctly:

https://dev2.myeventon.com/test-668/

Shows events for September only.

Reply to: tickets(364823)

Look at this screenshot, content is partly the contact form from Contact Form (included title) but below are the block from EventOn.