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Yes, please check

Could you send us a screenshot of this screen from your side with added website:

Hello,

Did you update the email on both CodeCanyon and https://www.myeventon.com/my-account/?

We are sorry for the delay.

Ashan is working on the next version which should be available as soon as possible.

We are sorry for the delay. Ashan will check this ASAP.

Thank you for letting us know! Ashan will check this ASAP.

Could you or can we install this plugin:

https://wordpress.org/plugins/wp-mail-smtp/

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/test-204/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.