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Replies for tickets on suppota

Reply to: tickets(364487)

Hello,

Do you change RSVP from wp-admin > Events > All Event RSVPs > RSVP Status:

Could you update EventON to 4.6.8 and RSVP to 2.9.14?

Reply to: tickets(364486)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

How to properly filter and limit events using parameters in the /events endpoint.

Please add to the shortcode:

show_limit=”yes” show_limit_ajax=”yes” event_count=”5″

Reply to: tickets(364488)

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(363679)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(363569)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(364494)

Hello,

Please try following:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(364495)

Hello,

This ticket is private now.

Received this email after I added the email address to “Email address to send notification. (eg. you@domain.com)”:

Could you try a different email address?

Reply to: tickets(363569)

Hello, I have discovered, and maybe you mentioned this before that duplicating events creates problems if the event has cancelled.  Sometimes it is a problem even if the event hasn’t cancelled yet.  Anyway, today I made sure the completed flag was off, saved, duplicated the event, changed the start date to today, updated, and all is good.  Thank you.