You need to add it to the code of EventON Tickets add-on.
I can add it for you if you send us FTP access to the website.
Replies for tickets on suppota
You need to add it to the code of EventON Tickets add-on.
I can add it for you if you send us FTP access to the website.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Could you check and let me know?
Hello,
Secret not found – This usually means the secret link has already been visited and therefore no longer exists.
This whole ticket is private, so you can share the login info right here.
Here is the situation. We are using a PDF library for converting the HTML ticket into PDF format the library we use is https://github.com/dompdf/dompdf
We are using their most current version. It seems it is not supporting the special characters like Δ — I am not really sure what we can do about this because it is not something we coded. We are simply using this library.
As a temp solution, would you be able to use english characters? — we we know for 100% works correctly.
Let me check on the order tickets issue next.
Unfortunately, they aren’t compatible, so nothing can be done at the moment.
In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.