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Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

In which ticket we’ve helped you with the issue? I cannot find it.

Could you also try removing our fix as a temporary solution?

I enabled WP_DEBUG, so please re-create the issue, so the error can be recorded to debug.log file.

I know how to run into debug mode, but prefer to give you FTP access so that you can propperly test on your side. This will make things advance in a far better way. Here are the details to SFTP

Server: home23439710.1and1-data.host

Port: 22 

Protocole: SFTP

Ftp User: p7322416-dev 

Pwd: 

Directory: /

 

we do not have a foreever plan unfortunately, however we are running a spring discount right now and you can also use EVO20T and get 20% off on cart total for the first year of subscription.

Here is a screen shot of one of the events where the text cuts off on the right side

thanks for the quick response! Small note: the sprintf call needs the format specifier ’%02d’ — the snippet you shared only had ’d’ without the percent and padding prefix. With ’%02d’ it works correctly.

Thank you very much for sharing this! We are going to fix it.

Ashan,

Could you check from the original message:

Bug 1: Missing space between date and time (lines 144–145)

The date and time strings are concatenated without a space separator:

$PD[”event_new_repeat_start_date_x”].$start_time_string

This produces ”2026/04/0714:40” instead of ”2026/04/07 14:40”, which doesn’t match the format string ’Y/m/d H:i’.

Fix: Add .’ ’. between date and time:

$PD[”event_new_repeat_start_date_x”].’ ’.$start_time_string

(Same for end_unix on line 145.)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Closed as a duplicate.