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Replies for tickets on suppota

Reply to: tickets(360684)

Thank you. However, how does this get fixed? Without that plugin, we can’t process ticket orders. Stripe is our merchant.

Reply to: tickets(360776)

It ignores the “My Name” portion, but the from email is working without the <>. That’s the important part, so I think we’re good to go. Thanks! You can close this ticket.

Reply to: tickets(360800)

create a new virtual location – give it coordinates like your headquarters and use that for all virtual events

Reply to: tickets(351103)

those events are whats going on at that location regardless of the tags

however the technology exists as we do something similar with the organiser link- theres a setting to control what happens when you click the organiser option and one of those is go to the orgniser archive page instead of a pop up (it is a new feature its possible ashan is testing the organiser first before implementing the location options)

best to  create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(351103)

Hi Dave. Hope you a re better now. I too got sick during the week, some kind of stomach flu thats going around. I’m back to it now but you know, under the pump.

I was just checking the savaya event page yeah that’s more or less it.

Then I checked the  ‘other events’ pop up page and all the events are there without any tags. It would be good to be able to link straight to that page. I will attach here and the next message to show what I mean

Reply to: tickets(360868)

Hi Leo,

Please go to EventON > EventCard > try a different Feature image display style. Try “Feature image display style: Fit entire image, resized box height“.

Let us know if this works for you

Reply to: tickets(360736)

sorry. i was running a few tests from the payment gateway.

Please look at Order  4112 and 4113