Archives: Replies

Hello,

None of us tried to login.

Please remove (or change password) any users that you share here.

Hello,

Please go to 

https://www.myeventon.com/full/

And click on ”Verify Codecanyon Purchase” to get a free copy of the latest version of EventON.

Hello,

Could you go to

https://www.myeventon.com/full/

and click on ”Verify Codecanyon Purchase” to get a free copy of the latest version of EventON.

After updating it, if the issue continues, please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually the issue is with memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

Please go to and click on ”Verify Codecanyon Purchase” to get a free copy of the latest version of EventON:

https://www.myeventon.com/full/

Hello,

Please take a look at Event Lists: Ext add-on:

https://www.myeventon.com/addons/event-lists-extended/

You can use ”Select Event List Type: Date Range” and put ”today” and ”+45 days”:

Try on

https://dev.myeventon.com/wp-admin/

Thank you for your messages and sorry for the inconvenience!

I am going to escalate this ticket to our manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Perfect! If you have any further questions or concerns please create a new ticket.

Finally, I found the culprit. It was W3 Total Cache. I reinstalled the previous version, and it worked again. 

The link you sent worked.  The link I received in the attached did not.  

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Not being able to email you and having to use this portal is very inconvenient.  A big negative.

Hi,

Someone just accessed our LIVE website using the access credentials granted to your team and wanted to confirm what IP address(es) does your team connect from?

Look forward to your update.

SW