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Replies for tickets on suppota

Reply to: tickets(358345)

Thank you they show as completed now.

The only problem is within event manager they show as published and not completed

Reply to: tickets(359385)

Hello Ned, 

This is not a good way to do it. because a ticket is paid for a certain number of attendees. And you are trying to move an attendee to a time/event where there might not be enough space. 

Code you showed us is not complete. I would ask you to check with your developer. Because it is not a functionality we have in tickets addon.

Reply to: tickets(360126)

Sorry we have not been asked this before and it is not something we do. However you are more than welcome to download the plugin and run your own security scans on it. We do regularly scan our plugin code with wordfence.

Reply to: tickets(360247)

It looks like this is related to eventON main plugin which is sold exclusively via codecanyon. please reach out to them to get access to EventON plugin via their website.

Reply to: tickets(359435)

Hello Scott so I have released the new version of slider addon. https://www.myeventon.com/addons/event-slider/ 2.1

should resolve the issues. Please check it out. The new version have slight different designs than previous version.

Reply to: tickets(360356)

I think the issue is coming from includes/admin/elements/class-shortcode-data.php get_event_ids() function where we switched to get_posts() which was suppose to utilize cache and be more efficient in contrast it just drains the PHP memory.

We will switch that back in the 4.6.8 version.

Reply to: tickets(359818)

Hi, thankyou that worked.

I have another question. Is there any way to have this section display with just the filter and then once a visitor inputs a search the results will appear? Because we have so many events it looks a bit clunky.

Also, is there any way to add a filter for the months?

Thanks.

Reply to: tickets(360349)

Okay. We thought the EventOn listed GEO targeting. I’m going to have to discuss this with the client. If they’re not happy with this option then can we request a refund for the EventOn Map and Slider plugin we purchased for this client?

 

Also, I’m wondering if the advanced filter plugin works with the Maps add on? If it does, can people search by city or location using that tool?

Reply to: tickets(359310)

Hello,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.