Reply to: tickets(360177)

Hi Phillip,


You are welcome! If you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(360104)

Hi Samantha,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being an Eventon customer! 

Reply to: tickets(360101)

Hi Bianca,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(360081)

Hi Nina,

Unfortunately, I can’t see the debug file. Could you please re-send it so we can continue troubleshooting the issue?

Reply to: tickets(358399)

Ashan,

They used to have this issue with events in this calendar:

https://www.sandvikabyfest.no/program-byfest/

But they managed to fix the issue with Advanced > Select calendar event content filter type.

Now they have the same issue with these events:

Check “KUNSTVANDRING: «I MONETS FOTSPOR»” event.

More info in #360176.