Replies for tickets on suppota
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):
.eventon_filter.evo_filter_tax_box.event_location { display: none !important; }
Also, all the current events we have on the site aren’t showing anymore??
This is because of these added paraqmeters to the shortcode:
event_location=”NOT-all” event_organizer=”NOT-all” event_tag=”NOT-all”
Perfect! Please keep us updated.
I opened the Eventcard Designer and changed the settings on the Featured Image here, but the image still does not fit properly.
Please go to EventON > EventCard > try a different Feature image display style. Try “Feature image display style: Fit entire image…”.
Padding – where or how do I decrease the padding in the boxes? Ie in the the Time box, Event Details
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):
.evcal_evdata_row { padding: 15px; }
Could you send us a link to an event with the issue?
Hello,
Please go to EventON > EventCard > Open EventCard Designer > add Location field.
EventON 4.6.6 is available. Could you update and let us know?
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Could you check now:
https://dandlelionmedical.com/event-directory/
I added ux_val=”3a” and it seems that it’s working now.
Hello,
The best is to clone the whole website with or similar plugin:
https://es.wordpress.org/plugins/wp-clone-by-wp-academy/
Also try
https://wordpress.org/plugins/wp-all-import/
And CSV Importer:
https://www.myeventon.com/addons/csv-event-importer/
Try on https://dev.myeventon.com/wp-admin/
Ashan,
The same:
https://helpdesk.ashanjay.com/ticket/issue-with-actionuser-learn-more-link-submission-saved-as-yes-or-no-and-not-saving-the-provided-url-from-the-submission/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.