Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Replies for tickets on suppota
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Hello,
I am not sure if slider_type=”multimini” exists.
Could you check and select only among available ones:
Also select ”Slide Display Style: Event Image as background” to enable Featured Image:
1. Please use Shortcode Generator as EventON doesn’t have 100% compatibility with Avada:
https://docs.myeventon.com/documentations/shortcode-generator/
2. I added the latest beta version of Slider styling directly to your website:
https://rv4.97a.myftpupload.com/wp-admin/plugin-editor.php?file=eventon-event-slider%2Fassets%2Fevosl_styles.css&plugin=eventon-event-slider%2Feventon-event-slider.php
Could you clear website’s cache as well as browser’s?
3. The number of slides may be changed depending on container’s width:
Hello,
Could you please try the instructions mentioned in this documentation? I believe that your theme can cause the issue,
Please also add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).
You can also add this code to wp-admin > Appearance > Customize > Additional CSS.
.evoau_select.evoposr { width: 100%; max-width: 100%; } select.evoau_terms_list.evoau_dropdown_trig { width: 100%; max-width: 100%;}
Ashan,
The same on dev2 on mobiles:
https://dev2.myeventon.com/test-194/
Please also check this message with more examples:
I also added the styling from dev2 directly to
https://www.kinderthur.ch/wp-admin/plugin-editor.php?file=eventon-event-slider%2Fassets%2Fevosl_styles.css&plugin=eventon-event-slider%2Feventon-event-slider.php
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
Hello,
Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.
If possible, please try the instructions mentioned in this documentation.
Hello,
Could you please send us a screenshot? I am not sure how to re-create the issue.
Closed as a duplicate.
Could you tell us why do you want to refund all of your purchases?
Maybe we can help somehow?