Reply to: tickets(405553)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(405513)

Hello,

I am not sure if slider_type=”multimini” exists.

Could you check and select only among available ones:

Also select ”Slide Display Style: Event Image as background” to enable Featured Image:

1. Please use Shortcode Generator as EventON doesn’t have 100% compatibility with Avada:

https://docs.myeventon.com/documentations/shortcode-generator/

2. I added the latest beta version of Slider styling directly to your website:

https://rv4.97a.myftpupload.com/wp-admin/plugin-editor.php?file=eventon-event-slider%2Fassets%2Fevosl_styles.css&plugin=eventon-event-slider%2Feventon-event-slider.php

Could you clear website’s cache as well as browser’s?

3. The number of slides may be changed depending on container’s width:

Reply to: tickets(405537)

Hello,

Could you please try the instructions mentioned in this documentation? I believe that your theme can cause the issue,

Please also add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.evoau_select.evoposr { width: 100%; max-width: 100%; } select.evoau_terms_list.evoau_dropdown_trig { width: 100%; max-width: 100%;}

Reply to: tickets(405496)

Ashan,

The same on dev2 on mobiles:

https://dev2.myeventon.com/test-194/

Please also check this message with more examples:

Reply to: 405548

I also added the styling from dev2 directly to

https://www.kinderthur.ch/wp-admin/plugin-editor.php?file=eventon-event-slider%2Fassets%2Fevosl_styles.css&plugin=eventon-event-slider%2Feventon-event-slider.php

Reply to: tickets(405496)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(405552)

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

If possible, please try the instructions mentioned in this documentation.