Reply to: tickets(355097)

Works on our test site:Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(354249)

It’s not working guys.

Unfortunately, we get these addons two months ago and we are not able to use it. We cannot generate tickets, and we cannot go through the check-in steps. Can the problem be solved, yes or not?

Reply to: tickets(356442)

Did you install new plugins or updated the theme?

What you can do is to go to EventON > Advanced > try a different Select event calendar WP Query method.

Reply to: tickets(356575)

Hello,

Please use Event Lists shortcode instead of Main Calendar:

[add_eventon_list tiles=”yes” tile_bg=”1″ number_of_months=”12″ hide_empty_months=”yes”]

Reply to: tickets(356371)

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Also please make sure to cancel your subscription:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(356139)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(356456)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(355839)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!