Reply to: tickets(356442)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

From the error it tries to allocate ~540MB of memory.

Reply to: tickets(356020)

The second image I sent though has order 170080 from July 14 that is not cancelled. Where would be the download for that?

 

Reply to: tickets(356344)

OK……that fixed it but why does the other option not work? I realize some of these images are quite high res but it wasn’t working even with lower resolution images. Thanks.

Reply to: tickets(355891)

Hi,

We noticed that you had the wrong payment plugin switched on. You were using paypal standard not the newer Woocommerce Paypal Payments plugin. Could you retest with that plugin please – it’s activated and we have turned off the other paypal option.

Thanks

Helen

Reply to: tickets(356371)

Great thanks that worked. I have a new issue.

I have purchased the event list ext. add on and the weekly view add on, I am struggling to build the shortcode for one of the views i am trying to get and wondering if you can help.

 

I am trying to build a tile event list but with the months as a slider filter at the top rather than showing all of the months. I believe the event list ext. add on is required for this so that is why i purchased it but i can’t get it to work. I also can’t get the tile view in the event list ext. add on. Not sure what i’m doing wrong. Can you help me? Thanks