Replies for tickets on suppota
Yes. The latest version is 2.2.9.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Ashan,
Order IDs:
Locations from now on must have Location Name. Unfortunately, we cannot change this. So the only option is to downgrade to the version that were working for you.
Hello,
I changed the shortcode according to https://docs.myeventon.com/documentations/how-to-show-past-events/ so the page is working now:
https://www.thirdcoastcfar.org/latestnews/past-events/
When I activated the this plugin on WordPress, it kept crashing our website…
Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.
1. EventON main plugin is sold exclusively via codecanyon more on it. And the sale prices are controlled on their end. https://docs.myeventon.com/documentations/licensing-eventon-products/
2 & 3. Sorry we can not do back-track order discount.
Updated please use the email without + for license activation and it should work fine now.
No worries Andre we all miss things here and there 🙂
Just keep in your memory that you have commented out this part of the code in eventON and if something were to not working with eventON, this may be related to it.
Hope you will hear back from the developers from the other side soon with a proper solution 🙂
Yes Roman, Scheduled is the default status which would not saying anything on the calendar frontend 🙂
Our system validated if the license is a valid license from envato, because they are the exclusive seller of eventON main plugin. But we do not record which websites the license was activated on, unfortunately.