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Please send us wp-admin access to your site as a private message for us to further assist your situation.

My business works on the premise that certain events are only available for certain roles.  For example, if I had an event for the blue roles, I do not want the red roles to be able to buy tickets for the blue events.  This isn’t possible with EventOn or any of the add-ons.

Thank you!

Did you try enabling the Event that was set as a “Draft”? If you do, the events on that page disappear. If you go to the events listing page int he backend and then publish “Strawberry Delight Donut”, you’ll see that the events on this page: https://zalliefamilymarkets.com/our-stores/shoprite-of-glassboro-nj/shoprite-of-glassboro-events/ disappear.

I can’t add new events and then link to them to the Glassboro Location Category without all of the events disappearing. PLEASE HELP. My client needs to have this fixed by 1pm on Monday. Is there a number I can call to talk to someone about this?

And when will his response be?

Hello Cedrick,

Are you trying to refund the main plugin or add-ons as well? Could you tell us more?

As the rsvp settings page is not a page you have to revisit for each event the recommendation to get the site working ASAP is to temporarily deactivate the porta theme- – then make the rsvp settings the way you like it- save then re-activate the porta theme- could be done in under a minute.

as for the old rsvp version 2.9.3
here are the changelog changes

v 2.9.12 (2024-4-18)
ADDED: true_remaining_capacity()
ADDED: clean lightbox rsvp form style
ADDED: plus minus IO field for rsvp capacity field
FIXED: close RSVP before to use event timezone
FIXED: close button location on rsvp lightbox form

v 2.9.11 (2024-1-31)
FIXED: webhook not sending additional field data
FIXED: repeat activated capacity not working

v 2.9.10 (2024-1-21)
FIXED: eventON 4.5.7 compatibility with timezones

v 2.9.9 (2023-12-1)
ADDED: support for webhook additional fields
ADDED: webhook supported fields list
FIXED: user logged in error in show_change_rsvp()

v 2.9.8 (2023-11-27)
ADDED: ability to set a time when to hide change RSVP button
ADDED: additional field name link field
FIXED: can_user_rsvp() to force utc offset times for comparison
FIXED: required additional checkbox field not verifing before submit

v 2.9.7 (2023-10-26)
FIXED: font family styles for admin
FIXED: missing appearance styles for progress bar
FIXED: RSVP manager styles and functionality
UPDATED: rsvp form styles
UPDATED: eventcard layout styles

v 2.9.6 (2023-10-20)
ADDED: real time search field to view attendees
FIXED: additional field values passed as empty validation for required fields
FIXED: additional fields as file upload no working for more than one file
FIXED: CSV attendees names causing error in code
FIXED: optional social media handles to not show if not selected in admin
FIXED: email attendees message html content
FIXED: repeat enabled RSVP not updating eventcard content correctly
UPDATED: admin emailing message box to wysiwyg box

v 2.9.5 (2023-8-10)
FIXED: RSVP points related styles
FIXED: not able to checkin guests from admin pages
FIXED: rsvp post values not able to change and save
UPDATED: rsvp settings to use eventon settings library

v 2.9.4 (2023-5-26)
FIXED: several PHP 8.2 errors
FIXED: additional notes values not saving to site
FIXED: actionuser additional guests causing error
FIXED: reducing guests count to remove previously saved guests names

doesn’t seem to be alot there to suggest something has changed much within the settings however a combination of this update and eventon core could be a reason – or not.