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Replies for tickets on suppota

Reply to: tickets(350368)

Schedule view
When there is only one Event a day, the list is ok.
but a second event at the same day is moved to much to the right side. How can I fix this?

Reply to: tickets(350480)

Hello,
I’ve attached a screenshot, if you want to see the problem you can visit the website here: https://fondazione-fair.it/

i post here the reply i’ve got from us-themes.com:

I was able to replicate the issue you reported on my local website after activating the EventON plugin. It appears that this plugin only adds the styles for the Twitter X icon. To solve this problem, you need to add the following custom code to Theme Options > Custom Code > Custom CSS:

.fa-x-twitter:before { content: ''; }

Reply to: tickets(350519)

We are not able to replicate this on our end. Is it ok if we install WP file manager plugin in your website to run debug for errors?

Reply to: tickets(347856)

Sorry Melissa, there are a lot of events.. Would it be possible for you to let me know which event exactly is not showing up right now? 

Also is it ok if we make a test page to test few shortcode possibilities in your website?

Reply to: tickets(349146)

Kindly update to the latest seats version 1.2.5 — https://docs.myeventon.com/documentations/changelog-event-seats/

should resolve this issue with seats map showing up 🙂 

Reply to: tickets(342340)

We did release a new version to tickets addon 2.2.9, were you able to add that to your site and see if that makes any difference? 

I also wonder if you could switch to default WordPress theme and see if that changes anything? I don’t want to mess with your theme as I do not know what all was involved with your themes. Please give this a try.

Because we can not replicate this issue, and we have not seeing other users with this issue either.