Replies for tickets on suppota
Hello,
Which version you updated from (EventON, Tickets and so on)?
Could you elaborate on what this is:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/11/27004333/WhatsApp-Bild-2025-11-12-um-19.44.12_3bad70d3.jpg
I am not familiar with where can I find this screen.
Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.
Hello,
Please remove this custom CSS code:
Ashan,
1. The customer doesn’t have ”Weather Forecast” on their Language tab. However, I am not sure if they are using the latest version of the add-on.
2. The same on dev2. ”Learn More Link” isn’t included in EventON Settings > CSV Format:
1. What’s your current version of the add-on?
2. Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Hello,
The issues is happening when users click on this button?
Or do you send them the link like this one?
https://ampthillcamera.club/export-events/all/?nonce=2ccf8e9f5a
Or there is an issue with EventON Settings > Download all eventON events.?
If you switch to October 2025 events are showing:
Could you elaborate more about what are you trying to achieve?
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!
|
Order # |
Date |
Status |
Total |
|
#219026 |
November 25, 2025 |
Completed |
$19.50 for 1 item |
|
#219025 |
November 25, 2025 |
Completed |
$19.50 for 1 item |
|
#219022 |
November 25, 2025 |
Completed |
$107.74 for 1 item |
|
#194837 |
August 31, 2024 |
Completed |
$55.00 for 1 item |
|
#194834 |
August 31, 2024 |
Completed |
$80.00 for 1 i |
