Archives: Replies

Ashan,

On dev2 subscriber email also doesn’t have the image:

https://dev2.myeventon.com/events/test-145/

But I am not sure if the email has ever had it.

Please take a look at this map that shows 2024 year:

https://events.ebarrelracing.com/test-5/

I removed fixed_year=”2020″ from the shortcode.

the Flyer as an attachment to the email.

Are you referring to Featured Image isn’t visible on the subscriber email?

Ashan,

It works on our site, but not on customer’s:

Is there a patch the customer can apply?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

We are sorry for the delay. Ashan is still working on this issue.

Could you try upgrading PHP to 8.2+?

As for debug.log isn’t created, could you contact the hosting provider, it seems they have some restrictions in the php config file.

Hi Artem,
this is a different functionality.

In the past, I could set the stock for the parent product and not enable “manage stock on variation level”.
This treated all variations the same, once they are empty the whole product is out of stock.

However I could also enable stock on variation level and add new variations with individual stock, then the entire parent stock is disabled for all variations.

The broken feature is the parent stock over all variations. Is this a WC bug or Eventon?

Thx,

Axel

It worked! Thanks.

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Hello,

1. Event Color is where it should be on my side:

I cannot see the image. Could you upload it somewhere and send us a link?

2. You can edit it from Edit Event: