Reply to: tickets(347654)

Ashan,

In Troubleshooting Mode this error appears:

[05-Apr-2024 18:50:35 UTC] PHP Fatal error:  Uncaught DivisionByZeroError: Division by zero in /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/calendar/views/html-eventcard-ftimage.php:26

Stack trace:

#0 /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(875): include()

#1 /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(703): EVO_Cal_Event_Structure->get_eventcard_box_content(‘ftimage’, Object(stdClass), Object(EVO_Event), Array)

#2 /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(1649): EVO_Cal_Event_Structure->get_event_card(Array, Array, Array, Array, false)

#3 /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(491): EVO_generator->generate_event_data(Array, ‘1714536000’)

#4 /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/class-evo-ajax.php(303): EVO_generator->_generate_events()

#5 /home4/cruzadam/public_html/wp-includes/class-wp-hook.php(324): EVO_AJAX::main_ajax_call(”)

#6 /home4/cruzadam/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)

#7 /home4/cruzadam/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#8 /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/class-evo-ajax.php(79): do_action(‘evo_ajax_evento…’)

#9 /home4/cruzadam/public_html/wp-includes/class-wp-hook.php(324): EVO_AJAX::do_evo_ajax(”)

#10 /home4/cruzadam/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(false, Array)

#11 /home4/cruzadam/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#12 /home4/cruzadam/public_html/wp-includes/template-loader.php(13): do_action(‘template_redire…’)

#13 /home4/cruzadam/public_html/wp-blog-header.php(19): require_once(‘/home4/cruzadam…’)

#14 /home4/cruzadam/public_html/index.php(17): require(‘/home4/cruzadam…’)

#15 {main}

  thrown in /home4/cruzadam/public_html/wp-content/plugins/eventON/includes/calendar/views/html-eventcard-ftimage.php on line 26

Reply to: tickets(348606)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Reply to: tickets(345463)

I tried to enable Troubleshooting Mode and this error appeared:

This only happens for the login you provided, so the website is fine.

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

Reply to: tickets(348606)

Thanks for your help. The problem was with the Jannah themes own plugin: Jannah Speed Optimization Plugin

Since I disabled it the appearance works fine.

Reply to: tickets(347856)

Ashan,

In Troubleshooting mode:

https://lexcolibrary.com/test/

These two aren’t visible:

https://lexcolibrary.com/events/lifelong-learning-beekeeping-basics/

https://lexcolibrary.com/events/well-written-acrostic-poetry/

Reply to: tickets(347856)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(349043)

Hello,

Could you go to EventON > Advanced > enable Enable sanitizing HTML content for event data and also try switching Select calendar event content filter type?

Also try EventON > enable Remove schema data from calendar and Remove JSON-LD data for events > Everywhere except single event pages.