Archives: Replies

Replies for tickets on suppota

Reply to: tickets(346944)

Hi Stephan,

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(344858)

This is not working for me! Can you please look into this! You have a nice product but the support is too slow!

Reply to: tickets(346811)

Hi Pia,

Please go to EventON > EventCard > try a different Feature image display style.

Let us know if this works for you.

Reply to: tickets(346230)

Hi Ana,

We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.

Reply to: tickets(346959)

Thank you so much for changing the Link connected with the button, but there ist another small mistake:

wrong Link behind the Button is so:
https://www.salsita.eu/wp1/wp-login.php?redirect_to=https://www.salsita.eu//wp1/event-bearbeiten/

the correct link is so:
https://www.salsita.eu/wp1/wp-login.php?redirect_to=https://www.salsita.eu/wp1/event-bearbeiten/
(one Slash to much)

 

I have make a Workaround für my Users, there you can compare button-link and alternate-text link that works.

https://www.salsita.eu//wp1/event-bearbeiten/
when you are not logged in.

Reply to: tickets(346811)

Hi Kenneth.

Thanks, yes that did fix that issue.

There is another issue, though – which is that when it now pops up with an event preview, the featured image does not show as it should.  I deactivated WP Rocket in case that was causing trouble, but there was no change.

Please advise on how to fix this?

Thanks!